Refund policy

Refund Policy:

Thank you for shopping with us. We strive to provide you with high-quality products and services. In the unfortunate event that you need to request a refund, please read our refund policy below.

• We do not offer exchanges or returns for any reason other than if the item is faulty or damaged.
• If you receive a faulty or damaged item, please contact us within 7 days of receiving the item. Depending on each product, we may offer a full refund or a replacement of the product.
• If we send you a wrong item, please contact us within 24 hours of receiving the item. We will ask you to return the wrong item to us, and we will provide you with a full refund.
• To request a refund, please contact and provide us with your order number and a description of the problem.

Please note that we reserve the right to refuse any refund requests that do not meet the above criteria. Thank you for your understanding.

 

Mauriline